Terms & Conditions

Guarantee

We personally source all floral materials and make and package your flowers ourselves.

Your flowers should reach you in perfect condition ready to be re-cut and placed in fresh water.

If for any reason this fails to happen and you are not entirely happy with your order please do not hesitate to contact Sarah Harper Flowers via our contact page within 24 hours of delivery and we will endeavour to address your problem.

 

Delivery

When placing your order please ensure that all the information and contact details you provide are correct.

If you are unsure of any details regarding your flowers or delivery, please do not hesitate to contact Sarah Harper Flowers via our contact page.

Please note that all our bouquets are made to order therefore please allow 48hrs between order date and desired delivery date.

 

Payment

All our bouquets must be paid for in full when placing the order.

We accept all major credit and debit cards via our online shop. All payments are processed securely and your information is used solely to process your order.

Should you need to discuss any details with us please contact Sarah Harper Flowers via our contact page.

 

Returns

Due to the nature of our products being perishable goods and the fact that under the distance selling regulations, which state that you can request a refund in writing within seven working days, by agreeing to our terms and conditions you are agreeing to wave your rights to cancel an order. However if your order should reach you faulty and we are acknowledged of this within 24 hours, we will make sure a resend or refund is arranged.

 

Feedback

Sarah Harper Flowers welcomes any feedback on our products and the service we offer.

 

Privacy and Further Communications

We fully respect a customer’s right of privacy and we will not pass on any details. Customer’s may freely opt out of any further communication with us. Please indicate this when placing your order.

 

Contact Us

Email: info@saraharperflowers.co.uk
Tel: 07527 675 898

Address:
Sarah Harper Flowers
17 Winchester Crescent
Sheffield
Lodge Moor
S10 4ED